Hi there, my name is Fay, I’m the Computer Cookie and I’ve been helping home-users and small businesses with their computer problems since 2009. I also provide a design and hosting service for several commercial websites.
As a Microsoft Certified Professional I am permitted to display the MCDST and MCP logos qualifying me as a desktop support technician. I also have CompTIA A+ certification which assesses and validates the hardware skills needed to repair computers. You can therefore feel safe in the knowledge you’ll be meeting an expert in the field with years of experience.
I always aim to provide plain-speaking assistance and listening patiently and understanding the problem helps me when I work through the solution. Because of this my customers frequently tell me they feel comfortable working with me, usually over a cup of tea.
It’s good to share knowledge so I have been guest speaker at several social and networking groups in Gloucestershire. I have also organised and tutored various local IT workshops.
A mobile service
Based near Gloucester I operate a mobile service reaching most of the Gloucestershire area, this includes:
Newent, Hartpury, Churchdown, Longlevens, Abbeydale, Abbeymead, Upton-St-Leonards and Quedgeley.
I can also travel to Cheltenham, Bishops Cleeve and Tewkesbury if you need me there. (This will be subject to additional travel costs). If you live a distance from me I am able to connect remotely after an initial meeting to reduce the fee.
The Computer Cookie blog
If you need help you can get in touch by calling 01452 506529 or send me a message via my Contact page.