Friendly help and support
It can be very reassuring just knowing you’ve got someone to turn to if you have a problem with your pc, whether you’re a confident user or feel nervous just switching it on. With years of experience working on computers I know how frustrating they can be so I aim to help without blinding you with science, leaving you and your machine trouble free.
New computer or tablet?
Setting up a new computer or tablet can be a daunting task and I can help from the first moment you switch it on. We can personalise your desktop or home screen together, install all your programs and apps, connect to your broadband service and set up your email in one visit, a quick and stress-free process.
Broadband and email support
Whatever you do online whether it’s staying in touch with friends on Facebook, shopping, keeping up-to-date with world affairs or need a remote connection to your work-place, having a trouble free internet connection and smooth running email account is a must. When things go wrong I will help to get you back online as quickly as possible.
If you want to change your internet service provider or set up a new connection, extend your network around the house or office or add extra wi-fi devices I can help to ensure everything runs smoothly. If need be I can also talk to your broadband supplier whilst I’m with you to work through any problems with your service.
When was the last time you backed-up your files and photos?
Do you keep all your precious photos on your pc? Have you backed-up your latest client database?
Its easy to rely on our computers to keep everything safe but if things go wrong and the system is beyond repair you may lose valuable work or irreplaceable memories. Together we can work out how to regularly back-up or copy your files to save you heartache and possibly financial loss when the worst happens.
For businesses, having a recovery strategy is crucial. If your back-up system is running behind the scenes, do you know how to restore it onto another system? We can plan and test your recovery procedure to ensure your business doesn’t suffer if your office computer is out of action for any length of time.
Staying safe online
Should we trust our computers with bank details and holiday plans whilst we’re online? How do we protect our children from the undiluted flow of information that streams onto our screens? Are you confused about which anti-virus program to buy? There’re many helpful websites to browse through, some offering free software solutions, but is everything you read honest and true?
I can provide advice and assistance when choosing a security suite for your pc, together with details about safe family browsing and how to stay protected and secure. Call 01452 506529 or send me a message via my Contact page when you need help.